Returns & Warranty Request Forms

Return Request Form

Please complete this form to initiate a return request. You must submit this form within 30 days of your purchase date.

Important Return Policy Information

Return requests must be initiated within 30 days of purchase date
Items must be new, unused, and in original unopened packaging for a full refund
A 15% restocking fee applies to opened items
All shipping costs are the customer's responsibility and are non-refundable
Items must be shipped in a box (not an envelope) to prevent damage
Damaged, used, or installed items are NOT returnable
Any damage that occurs during return shipping due to improper packaging is the customer's responsibility
Do NOT ship any items until you receive approval from our team
For complete policy details, please review our full Shipping, Returns & Warranty policy.

Full Name (required)

Email Address (required)

Phone Number

Order Number (required)

Product(s) Being Returned (required)

Reason for Return (required)

Photo of Item and Packaging (required)

Please upload a clear photo showing the item and its packaging condition. Max file size: 10MB. Accepted formats: JPG, PNG, PDF.

Additional Notes

I have read and understand N2itive's return policy. I understand that I must wait for approval before shipping any items back, and that shipping costs are my responsibility.

Warranty Claim Form

Please complete this form to submit a warranty claim. All N2itive products come with a warranty ranging from 1 year to lifetime depending on the product and finish.

Important Warranty Information

Warranty coverage ranges from 1 year to lifetime depending on product and finish tier
Commercial use (taxi, rental, etc.) is covered by a 1-year warranty
You must be the original purchaser with proof of purchase
Warranty does NOT cover: accidents, misuse, modifications, abuse, improper installation, improper adjustment, improper repair, acts of god, neglect, or damage caused by other equipment
Using any N2itive arm as a tie/strap down point voids the warranty
N2itive will inspect returned parts and determine if the defect qualifies for warranty coverage
Customer is responsible for all shipping costs on warranty claims
N2itive is not responsible for labor, removal, installation, or other incidental costs
For complete policy details, please review our full Shipping, Returns & Warranty policy.

Full Name (required)

Email Address (required)

Phone Number

Order Number (required if available)

Proof of Purchase (if no order number)

Upload a receipt, invoice, or other proof of purchase if you don't have your order number. Max file size: 10MB. Accepted formats: JPG, PNG, PDF.

Product Name and Finish (required)

Please include the full product name and finish/color (e.g., "SX-P2 Adjustable Camber Arms - Black Anodized Lifetime Warranty Version")

Purchase Date (required)

Usage Type (required)

Description of Defect (required)

Please describe the issue in detail, including when you first noticed it and any relevant circumstances.

Photo or Video of Issue (required)

Please upload clear photos or video showing the defect. Max file size: 25MB. Accepted formats: JPG, PNG, MP4, MOV, PDF.

I understand that I am responsible for shipping costs on warranty claims, and that N2itive will inspect the part and determine warranty eligibility.

Returns & Warranty Request Forms

Return Request Form

Important Return Policy Information

Warranty Claim Form

Important Warranty Information

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